Termini e condizioni del servizio
Here’s the English translation of your Terms of Service:
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**OVERVIEW**
Welcome to itollama.com! The terms "we," "us," and "our" refer to itollama.com. itollama.com operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience ("Services"). itollama.com runs on the Shopify platform, enabling us to deliver these Services to you.
The following terms and conditions, along with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), outline your rights and obligations when using our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and liability limitations.
By visiting, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or our Privacy Policy, you must not use or access our Services.
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**SECTION 1 - ACCESS AND ACCOUNT**
By agreeing to these Terms of Service, you confirm that you are of legal age in your state or province of residence and consent to any of your minor dependents using the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You confirm and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account data and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
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**SECTION 2 - OUR PRODUCTS**
We have made every effort to accurately represent our products and services in our online stores. However, please note that product colors or appearance may vary from how they appear on your screen due to the type of device you use to access the store, as well as its settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match how they are depicted or presented in our online stores.
All product descriptions may be updated at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
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**SECTION 3 - ORDERS**
When you place an order, you are making an offer to purchase. itollama.com reserves the right to accept or reject your order for any reason at our discretion. Your order is not accepted until itollama.com confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as itollama.com may not be able to accommodate cancellation requests after an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided during checkout.
Your purchases are subject to refund or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
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**SECTION 4 - PRICING AND BILLING**
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise specified, published prices do not include taxes, shipping, handling, customs, or import fees.
Prices listed in our online stores may differ from those offered in physical stores or other third-party online stores. From time to time, we may run promotions on the Services that may affect pricing and are governed by terms separate from these Terms. In case of conflict between promotion terms and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and billing information for all transactions in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is truthful, accurate, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) charges incurred will be honored by your credit card company; and (iv) you will pay all incurred charges at the published prices, including shipping and handling fees and applicable taxes, if any.
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**SECTION 5 - SHIPPING AND DELIVERY**
We are not responsible for shipping delays or delivery times. All delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we transfer products to the carrier, ownership and risk of loss pass to you.
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**SECTION 6 - INTELLECTUAL PROPERTY**
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by itollama.com, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.
These Terms grant you permission to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, perform, republish, download, store, or transmit any materials from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or should be construed as granting you any license or rights to any patents, trademarks, copyrights, or other intellectual property of itollama.com, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by itollama.com.
The names, logos, product and service names, designs, and slogans of itollama.com are trademarks of itollama.com or its affiliates or licensors. You may not use such trademarks without prior written permission from itollama.com. Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are trademarks of their respective owners.
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**SECTION 7 - ADDITIONAL TOOLS**
You may be given access to third-party customer tools through the Services, which we do not monitor, control, or modify.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We are not liable for any issues arising from or related to your use of third-party tools.
Your use of any additional tools offered via the site is solely at your own risk and discretion, and you must ensure you are familiar with and approve the terms under which the tools are provided by the relevant third-party provider(s).
We may also offer new features through the Services in the future (including new tools and resources). Such new features are also subject to these Terms of Service.
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**SECTION 8 - THIRD-PARTY LINKS**
The Services may contain materials or hyperlinks to third-party websites (including embedded third-party features). We are not responsible for reviewing or assessing the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of any products, services, resources, or content on such sites. Please review the third party’s policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
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**SECTION 9 - RELATIONSHIP WITH SHOPIFY**
[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and should not be removed or altered.]
itollama.com operates on the Shopify platform, enabling us to provide the Services to you. However, all sales and purchases made in our Store are conducted directly with itollama.com. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and itollama.com, including any injuries, damages, or losses arising from purchased products or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities related to your purchases and transactions with itollama.com.
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**SECTION 10 - PRIVACY POLICY**
All personal information collected through the Services is governed by our Privacy Policy [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy [LINK]. By using the Services, you confirm you have reviewed these policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services to provide and improve them for you. Information you submit to the Services will be transferred to and processed by Shopify and third parties, which may be located in countries other than your country of residence, to provide the Services to you. Refer to our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
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**SECTION 11 - FEEDBACK**
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use. For example, we may use this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations under these Terms.
You also represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to (1) keep Feedback confidential; (2) compensate you for Feedback; or (3) respond to Feedback.
We may, but are not required to, monitor, edit, or remove Feedback we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms.
You agree that your Feedback will not violate any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material or any computer viruses or malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate others, or mislead us or third parties about the origin of Feedback. You are solely responsible for any Feedback you submit and its accuracy. We are not liable for any Feedback posted by you or any third party.
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**SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS**
Occasionally, the Services may contain information with typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order).
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**SECTION 13 - PROHIBITED USES**
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, or state laws or local ordinances;
(c) to infringe upon or violate our or others’ intellectual property rights;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or others;
(e) to submit false or misleading information;
(f) to upload or transmit any materials that do not comply with these Terms;
(g) to transmit advertising or promotional materials, including "junk mail," "chain letters," "spam," or similar solicitations;
(h) to impersonate others; or
(i) to engage in any other activity that restricts or interferes with others’ use of the Services or that we determine may harm itollama.com, Shopify, or users of the Services or expose them to liability.
Additionally, you agree not to:
(a) upload or transmit viruses or malware that could affect the functionality of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track others’ personal information;
(d) spam, phish, pharm, pretext, spider, crawl, or scrape; or
(e) interfere with or circumvent security features of the Services or any related website.
We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any part of these Terms.
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**SECTION 14 - TERMINATION**
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to the termination date.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.
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**SECTION 15 - DISCLAIMER OF WARRANTIES**
Information presented on or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance on such materials by you or any other user of the Services or anyone informed of its contents.
EXCEPT AS EXPRESSLY STATED BY itollama.com, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
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**SECTION 16 - LIMITATION OF LIABILITY**
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL itollama.com, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR SHOPIFY AND ITS AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
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**SECTION 17 - INDEMNIFICATION**
You agree to indemnify, defend, and hold harmless itollama.com, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party due to or arising from (1) your breach of these Terms or referenced documents, (2) your violation of any law or third-party rights, or (3) your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that untimely notice will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, including selecting counsel, but will not settle any claim requiring non-monetary obligations without your consent (not to be unreasonably withheld). You will cooperate in defending indemnifiable claims, including providing relevant documentation.
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**SECTION 18 - SEVERABILITY**
If any provision of these Terms is deemed unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.
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**SECTION 19 - WAIVER; ENTIRE AGREEMENT**
Our failure to enforce or exercise any right or provision of these Terms does not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or regarding the Services constitute the entire agreement between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals (including any prior versions of the Terms of Service).
Any ambiguities in interpreting these Terms shall not be construed against the drafting party.
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**SECTION 20 - ASSIGNMENT**
You may not delegate, transfer, or assign this Agreement or any rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
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**SECTION 21 - GOVERNING LAW**
These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where itollama.com is headquartered. You and itollama.com agree to submit to the venue and personal jurisdiction of such courts.
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**SECTION 22 - HEADINGS**
Headings in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
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**SECTION 23 - CHANGES TO TERMS OF SERVICE**
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. You are responsible for periodically checking our website for changes. We will notify you of material changes to these Terms as required by law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.
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**SECTION 24 - CONTACT INFORMATION**
Questions about the Terms of Service should be sent to us at
shop@itollama.com
Via Giuseppe Verdi, 96B, 30171 Venezia VE
VAT ID: 04802140279